We offer refunds within 7 days after the purchase of a theme, subject to the following
conditions:
Eligibility for Refund
You are eligible for a refund if the theme does not work on your server. To process this, you must send us
your
WordPress admin details and the URL of your site for verification.
Non-Eligibility for Refund
You are not eligible for a refund in the following situations:
- The theme works fine on your server but the features don’t match your expectations.
- Your project requirements have changed, and you no longer need the theme.
- Your client cancelled the project.
- You purchased another theme that you believe is a better fit.
- You no longer require a website.
- The theme’s features don’t meet your expectations or aren’t as extensive as you thought.
How to Request a Refund
Kindly email us through our contact page
requesting a refund and stating the reason. We will attempt to resolve your issue first, or provide a refund
if applicable.
Please note: Transaction costs (if purchased via credit card gateway) — nominal up to 3.5% of the
total value — may be held back.
Additional Terms
- No refunds are provided after the first 30 days.
- We do not provide pro-rata refunds for cancelled accounts.
- All Theme Packages do not qualify for refunds.
- Please contact us with any questions before purchasing any All Themes Package.